April 2024
By Tracy Meetre
In the fast-paced realm of the transportation industry, where technology often takes center stage, it's easy to overlook the fundamental importance of personalized customer service. Yet, in an industry built on relationships and trust, high-touch service remains not only relevant but imperative for growth.Third-party logistics providers not only facilitate the shipping processes, they need to become crucial partners in their customers’ success. High-touch 3PL providers view their role ...
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The Gemini cooperation agreement between Maersk and Hapag-Lloyd will rely heavily on a small number of transshipment hubs to support its new hub-and-spoke network, according to Drewry’s latest quarterly Ports and Terminals Insight report.While several of the terminals within the planned network reflect world-class operational performance in terms of intensity ...
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Global express shipper DHL Express has signed a strategic partnership with Standard Chartered, a cross-border bank, for DHL Express’ GoGreen Plus service to help scale the use of sustainable aviation fuel, or SAF.The two organizations agreed to co-invest in SAF, allowing Standard Chartered to balance CO2 emissions linked to its ...
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