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A letter from Trailer Bridge CEO

[ October 18, 2017   //   ]

Dear Trailer Bridge Customers,

Over the past several weeks we have all been working so diligently to support the people of Puerto Rico with water, tankers full of fuel, gas cans, generators, utility trucks, food, military deployment camps, and much, much more.  Some of you live in Puerto Rico, and some of you have made visits, and you know of the daily challenges being faced, though I can promise you we are making an impact.  The Trailer Bridge team has been fully operational since day one and we have been sending teams from Jacksonville to San Juan to provide support and to help relieve the bottleneck created in San Juan.  Our team in Puerto Rico has been doing an amazing job every single day and I am so damn proud of them.  We can always do more and all of us at Trailer Bridge are working on those solutions every minute of the day.  We also look to you to provide us some insight on what you need to better help support your families, your business, and your supply chain.

 

With everything moving so fast I wanted to make sure you knew some of the things we have been doing to support your supply chain.  Please reach out to your TB team and let them know if you can use these solutions or if there is something else we can help you with.

  • Immediately put in a 5thsailing with the Brooklyn Bridge.  Created an additional 300 container movements per sailing.  Every other week we offer 3 sailings out of Jacksonville and on the opposite week have 2 sailings out of Jacksonville.
  • JB Hunt, our exclusive intermodal partner, has increased sourced capacity throughout the entire United States.
  • We have leased 150,000 square feet of warehouse space in San Juan, PR.  We know that several facilities are closed and can’t unload freight, therefore if you need a short term storage solution so you can have access to an empty container we can make that happen.
  • Trailer Bridge Logistics has been supporting clients with domestic movements to Jacksonville from all over the country with transfers into our ocean equipment.
  • Increased our 40’ chassis fleet by more than 20%.
  • Increased our 40’ container fleet by more than 20%.
  • Purchased and secured more 53’ containers.
  • Secured 53’ trailers on a long term lease to support the increased volumes.
  • Trailer Bridge has always been a wheeled operations, meaning our containers are always on wheels.  We immediately put in a full time staff to convert our operations to both wheeled and grounded in Jacksonville and San Juan, as chassis have become a critical commodity.
  • Improved the flow of traffic at our San Juan terminal so drivers wait less than an hour to secure a load or return an empty.
  • Pre-staged Gensets in San Juan for clients that require immediate power needs.
  • Burning excess fuel with our tugs, resulting in a ½ day improvement of transit times.

This has been very challenging time for all of us, though I am confident, through working together, we will continue to provide the citizens of Puerto Rico with the materials and support they need.  Thank you, thank you, thank you, for demonstrating your confidence in Trailer Bridge and I promise we will continue to “Make It Happen”!!

 

Sincerely,

Mitch Luciano
CEO/President

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